This Privacy Policy applies to Personal Information processed by us in our business, Water Efficient Gardens accessible at waterefficientgardens.com (hereinafter referred to as “Website”), forums, blogs, social media, and other online or offline offerings (collectively, the “Services”). All Individuals whose responsibilities include Processing Personal Information for us are expected to protect it by following this Privacy Policy. 

Information we collect

The information we collect on or through our Services may include:

  • Garden style quiz. If you take our garden style quiz we may collect Personal Information such as your full name, email address, phone number and physical address. We may also collect other information such as your garden style and plant preferences, measurements of your yard, design goals, preferences and other descriptions for the projects, photographs and videos of your yard that you may upload to the Website.
  • Information you provide if you choose to register with us and set up a Water Efficient Gardens account. This information includes your name and email address. and may also include your phone number and physical address as well as billing and payment (credit card) information.
  • Information you provide in response to a Water Efficient Gardens survey.
  • Records and copies of your correspondence with Water Efficient Gardens, including email and Chat/Messaging. Information included in these correspondences, including email address, phone number, and any Personal Information disclosed may be collected.
  • Details of transactions you carry out through our Services.
  • Posting. We may offer forums, blogs, or social media pages. Any content you provide on these channels will be considered “public” and is not subject to privacy protections.

How we use your information

We will use the Personal Information collected:

  • To present our Products, Services and their contents to you.
  • To provide you with information, products or services that you request from us.
  • To provide customer support,
  • To fulfill any other purpose for which you provide your information.
  • To provide you with notices about your account.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Services or any products or services we offer or provide through it.
  • For the purpose of aggregated statistical analysis of how you and others use our website and our Services.
  • For developing and marketing other services, provided no personal information is disclosed.
  • For the management of our relationships and the administration of our Services and business.
  • In any other way we may describe when you provide the information.
  • For any other legal purpose with your consent.

We may also use your personal information to contact you about our own and third parties’ goods and services that we believe may be of interest to you. If you do not want us to use your information in this way, please send us an email at project@waterefficientgardens.com.

How is your information shared

We may disclose and market aggregated information about users of our Services, and aggregated information collected via our Services, that does not relate to an identified or identifiable natural person, consumer or household without restriction, except if other prohibited by applicable law.

In addition, we may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To contractors, service providers, aggregators and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To service providers or third parties that use information for internet-based advertising as described in “Information We Collect” above.
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To professional advisors, such as lawyers, auditors and insurers, where necessary in the course of the professional services that they render to us.
  • To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes.

In some cases, we use third-party service providers as data processors to process personal information. Examples of processing include sending email, analyzing data, and providing user services. Personal information is collected and/or shared to the extent necessary to enable such processing. These data processors may also include other service providers that facilitate processing of information to enable the Services to function.

Personal information that you provide to us, and information about your order, may be combined with other personal information (such as demographic information and past purchase history) available from our records and other sources. This information may be used to make our future marketing efforts more efficient. This information may also be shared with third parties or service providers that assist us with our marketing efforts and with other marketers whose products or services we feel may be of interest to you.

Third Party Websites/Applications, Social Media Platforms and Software Development Kits

The Services may contain links to other websites/applications and other websites/applications may reference or link to our Site or other Services. These other websites and applications are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

We may use third party APIs and software development kits (“SDKs”) as part of the functionality of our Services. APIs and SDKs may allow third parties including advertising partners to collect your Personal Information to provide content that is more relevant to you.For more information about our use of APIs and SDKs, please contact us as set forth below.

Third-Party Payment Processing

When you purchase a Design Package through the Services, we process your payments through third-party payment processors such as Stripe. In these instances, the third-party payment processor may collect certain financial information from you to process a payment on behalf of Water Efficient Garden, including your name, email address, address and other billing information in which case the use and storage of your financial information is governed by the third-party payment processor’s terms, conditions and privacy policies. Our treatment of any financial information that we may Process on your behalf, or that we receive from our payment processors, is subject to this Privacy Policy.

What rights you have over your data

General

You have the right to object to or opt out of certain uses of your Personal Information. Where you have consented to the Processing of your Personal Information, you may withdraw that consent at any time and prevent further Processing by contacting us as described below. Even if you opt out, we may still collect and use non-Personal Information regarding your activities on our Site, Services and/or information from the advertisements on third party websites for other legal purposes as described above.

Browser Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Services may be inaccessible or not function properly.

Do Not Track Disclosure

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit: www.allaboutdnt.org.

Email and Telephone Communications

If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to our Terms or this Privacy Policy). If you receive an unwanted phone call or other communication from us, please contact us at [Insert email address].

We process requests to be placed on do-not-mail, do-not-phone and do-not-contact lists as may be required by law.

Data Retention

Water Efficient Garden retains the Personal Information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

How we protect your data

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure.

By using the Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services, by mail or by sending an e-mail to you.

Changes to our Privacy Policy

We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the new Privacy Policy takes effect.

Terms of Service

This Privacy Policy is incorporated by reference into the Water Efficient Garden Terms of Service (the “Terms”) [Please hyperlink “Terms of Service”]. All other terms not defined in this Privacy Policy will have the meanings set forth in the Terms. The terms “Water Efficient Garden,” “we,” and “us” include Water Efficient Garden Inc. and our affiliates and subsidiaries.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please contact us at:

Water Efficient Garden

4285 Payne Ave., #9093

San Jose, CA 95117

privacy@WaterEfficientGardens.com

Definitions

“Personal Information” is any information relating to an identified or identifiable natural person.

“Process” or “Processing” means any operation which is performed upon Personal Information, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction. 

 

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